YOU MADE A WEBSITE PURCHASE
• Orders will be sent under 2 business days on the day following your payment receipt.
Delivery method :
• Withdrawal of you order directly in our shop, free delivery.
• Express delivery. Overnight delivery for orders placed before midday, 15€.
• Colissimo – in Pickup supplier or Pickup deposit. Delivery under 3 to 4 business days, 3€.
• Colissimo without signature. Delivery under 2 to 3 business days, 6€.
DELIVERIES - EUROPEAN UNION
• Orders will be sent under 3 to 6 business days on the day following your payment receipt.
Delivery Method :
• European delivery. Delivery D+3 for orders placed before midday, 15€.
DELIVERIES - REST OF THE WORLD
• Orders will be sent under 3 to 6 business days on the day following your payment receipt.
Delivery Method :
• International Colissimo, Delivery under 3 to 5 business days, 25€.
• DHL, Delivery D+4 for orders placed before midday,25€.
Please note that during high season and sale, delivery times may be affected.
In the event that an order takes longer than this to arrive, without sufficient justification, the client can request that the order be cancelled and will receive a full refund within 30 days of this request.
Maison Guillemette reserves the right to refuse delivery or processing of an order made by a client with whom there exists a previous or current dispute over payment of an order (such as an unsettled payment of an order).
YOU MADE A RETAIL PURCHASE
• Damaged, dirty or worn products will not be exchanged.
• Due to a long series of products returned after being worn, we do not accept to make refunds anymore for all purchases made in our shop
• We reserve the right to refuse the return of a product if it does not comply with our policy.
• Please note : in accordance with French law, all product that has been altered or modified is non-exchangeable and non-refundable.